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Max 2: Twin room sleeps 2 in single bunks

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Max 3: Triple room sleeps 3 in single bunks

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Max 4: Family room sleeps 4 in queen bunks

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Max 5: Family plus room sleeps 5 with a double bunk and extra single loft bunk

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“All reservations must include the names of everyone who is staying in the Lodge. 

So a booking for a family of four must include the names of four people. The booking form will prompt you for the names of Additional Guest 1 ,up to the number of people you are making the reservation for.  We appreciate the system prompts for you to input “Additional Guest” .

Since the Tyrol Lodge  has both club members and non-member guests staying here , this can be confusing. When making a reservation using the on-line booking system, “Additional Guest” refers to anyone staying at the Tyrol Lodge, whether they are a member of the Club or a non-member guest.

 We can not alter your booking and add the missing names. This information needs to be input when the booking is first made. We have to completely cancel an incorrect or incomplete  booking. Then  you need to remake it from scratch. including everyones name when prompted to do so on the booking form.   All reservations must also include your membership number. If you don’t know what  your number  is, just email  Sean (bookings@tyrolskiclub.com) to ask.”

Guest booking: Please add guests under your name and address and with your credit card.  It is much easier for you to get an etransfer from them, than it is for Tyrol to process a guest booking payment.  Also, if the guest cancels, their credit goes to you, rather than being lost.

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New cancellation policy: 

Looking back through all the newsletter since 1960s, we found the cancellation policy to be a work in progress and every year it has been tweaked to hopefully make more sense and more flexibility with the club members.  We need to balance active club use and booking, with the need for some flexibility with members schedules.  As we move out of COVID we have a new version to try. 

• If you cancel more than 11 days before the first booked stay, allowing all the members to see the booking when they look 10 days out, you will receive 100% room credit. 
• If you cancel 10 to 2 days before your stay you will receive 75% in room credit. 
• If you cancel less than 2 days, 50% room credit if the room is rebooked
• Please cancel the room, so the booking can be released in the WhatsApp group chat.  

It is always encouraged to cancel as soon as you know that your situation has changed, even if it is the same day and you no longer what to stay that night.  This gives another member the opportunity to book your room.  As always, whilst this is the policy that the lodge manager will be using, you may contact the board should you have a specific situation that needs special exceptions.

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Common sense Covid rules: 

As the Covid rules constantly change and we all get to live with Covid in our everyday lives, we just have to make good choices.  Our aim is to keep the lodge a safe environment for people to relax and share the space, whilst following the simple Covid policy.If you feel sick, don’t come.  If you have been exposed to a Covid individual, don’t come.  If you feel that you are healthy to share the space, then book a room and come up to the lodge!  All staying guest must provide a copy of their QR code before their stay, as you must be vaccinated to stay at the lodge, so the obvious health and safety of all the members.

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